An operator control plane for licensed virtual-asset businesses

A licensed virtual-asset operator typically runs a dozen specialised systems: custody and wallets, KYC and KYB, blockchain analytics, Travel Rule, the exchange or payment platform, banking rails, ticketing, CRM and reporting. Each one works. The operation across them often doesn't. It lives in spreadsheets, email, chat and vendor portals.

The Virtual Asset Operator Control Plane family is the application layer across that stack.

What it does

• Work queues: every operational task (a withdrawal review, an onboarding exception, an address approval) becomes a work item with an owner and a service level.
• Maker/checker: sensitive actions require a second person, enforced by the application rather than a policy PDF.
• Approval routing: approvals route by amount, asset, counterparty, risk score or client segment.
• Case ownership and workflow state: everyone can see where every item is and who holds it.
• Exception management: breaks and failures go to a register with ageing and escalation.
• Reconciliation: balances and movements are compared across custody, platform and banking records.
• Control evidence: every decision produces an audit event, and evidence packs are generated from the record.
• Management dashboards: operational SLAs, backlogs, exceptions and control health.

Where AI helps

• Case summarization: transaction context, screening results and history in a few lines.
• Exception prioritization: the queue ordered by risk and urgency.
• Operational search: find every item involving a given client, address or counterparty.
• Evidence-pack drafting: assembled from records, reviewed by a person.

Every consequential action stays with named people. AI never approves a transfer.

What it does not replace

Your licensed infrastructure and your accountability. Custody stays with the custodian, keys stay where they are, and screening stays with your chosen providers. The control plane orchestrates how your people operate those systems.

Integrations

Custody and wallet platforms, KYC/KYB and KYT providers, Travel Rule solutions, the core exchange or payment platform, banking and payment rails, ticketing, CRM and the data warehouse.

Who buys it

COOs, CCOs, Heads of Operations, Heads of Digital Assets and Heads of Platform Operations at licensed VASPs, exchanges, custodians and payment-token operators.

First scope

The one workflow that creates the most risk. It is usually onboarding → first transfer, or withdrawals above a threshold. See licence is not production and dual control that survives Tuesday.

Explore digital asset applications or bring us the workflow.

fazeZERO builds and integrates applications. We do not hold keys or custody assets, provide investment or legal advice, file licences, or guarantee regulatory outcomes.