1. Introduction

fazeZERO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our blockchain and digital asset services, or interact with our platform (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Communications with us (support requests, feedback)
• Information submitted through forms, surveys, or applications

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Blockchain and Digital Asset Information

In connection with our blockchain and digital asset services, we may collect:

• Wallet addresses and transaction data
• Public blockchain information associated with your transactions
• KYC/AML verification information (as required by law)
• Digital asset holdings and trading activity

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Communicating with you about our Services, updates, and support
• Complying with legal obligations, including KYC/AML requirements
• Preventing fraud, security threats, and unauthorized access
• Analyzing usage patterns to enhance user experience
• Marketing and promotional communications (with your consent)
• Conducting research and analytics

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our Services, including cloud hosting, payment processing, analytics, and customer support.

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, including compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share information with third parties when you have provided explicit consent.

4.5 Public Blockchain Information

Please note that transactions conducted on public blockchains are inherently transparent. Information recorded on public blockchains may be publicly accessible and cannot be deleted.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. These technologies help us:

• Remember your preferences and settings
• Analyze traffic and usage patterns
• Provide personalized content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other regional requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Please note that certain information, including blockchain transaction data, may be retained indefinitely due to the immutable nature of blockchain technology and legal compliance requirements.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For users in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.